Policing hate speech is something nearly every online communication platform struggles with. Because to police it, you must detect it; and to detect it, you must understand it. Hatebase is a company that has made understanding hate speech its primary mission, and it provides that understanding as a service — an increasingly valuable one.
Essentially Hatebase analyzes language use on the web, structures and contextualizes the resulting data, and sells (or provides) the resulting database to companies and researchers that don’t have the expertise to do this themselves.
The Canadian company, a small but growing operation, emerged out of research at the Sentinel Project into predicting and preventing atrocities based on analyzing the language used in a conflict-ridden region.
“What Sentinel discovered was that hate speech tends to precede escalation of these conflicts,” explained Timothy Quinn, founder and CEO of Hatebase. “I partnered with them to build Hatebase as a pilot project — basically a lexicon of multilingual hate speech. What surprised us was that a lot of other NGOs [non-governmental organizations] started using our data for the same purpose. Then we started getting a lot of commercial entities using our data. So last year we decided to spin it